Shipping & Returns
At valextrabags.com, we strive to make your shopping experience seamless. Below, you’ll find details about our shipping and return policies.
Shipping
We offer worldwide shipping to ensure your Valextra purchases arrive safely at your doorstep.
Processing Time:
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Options:
- Standard Shipping: Delivered within 3-7 business days.
- Express Shipping: Delivered within 2-3 business days.
Please note that delivery times may vary depending on your location and customs clearance procedures. For more information, visit valextrabags.com.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you wish to return or exchange an item, please review our policy below.
Eligibility:
- Items must be returned within 14 days of delivery.
- Products must be unused, in their original packaging, and with all tags attached.
How to Initiate a Return:
- Log in to your account on valextrabags.com.
- Navigate to your order history and select the item(s) you wish to return.
- Follow the instructions to generate a return label.
Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Exchanges:
If you would like to exchange an item for a different size or color, please initiate a return and place a new order on valextrabags.com.
Non-Returnable Items:
For hygiene reasons, certain items such as personalized or made-to-order products cannot be returned.
For further assistance, please visit valextrabags.com.